Privacy Policy

Last updated: 2 March 2026

Bright Tuition is committed to protecting your privacy and handling personal data responsibly in accordance with the UK GDPR and the Data Protection Act 2018. This policy explains how we collect, use, and protect your information when you use our website or tuition services.

1. Who We Are

Bright Tuition
Dudley, United Kingdom
Email: [hima@brighttuition.co.uk]

Bright Tuition provides online tutoring services for primary, 11+, GCSE and BTEC students.

2. What Information We Collect

We may collect the following information:

• Parent/guardian details: name, email address, telephone number
• Student details: name, school year, subjects and learning requirements
• Website usage data: IP address, browser type, device information, pages visited (via cookies/analytics where enabled)

We do not knowingly collect sensitive personal data unless you voluntarily provide it (for example, information about learning needs).

3. How We Use Your Information

We use your data to:

• Respond to enquiries and requests
• Register students for tuition
• Schedule lessons and manage attendance
• Send invoices and manage payments
• Communicate about learning goals and progress
• Improve our website and service quality

We do not sell your personal data or share it for third-party marketing purposes.

4. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

• Consent (e.g., when you submit a form or opt in to communications)
• Contract (e.g., where tuition services are agreed and delivered)
• Legitimate interests (e.g., service improvement and necessary communication)

5. Data Storage & Security

Your information is stored securely using reasonable technical and organisational measures, including password-protected systems and secure service providers. We take appropriate steps to protect data from misuse, loss, unauthorised access, or disclosure.

6. Children’s Data

We collect student information only with parental/guardian consent. Unless otherwise agreed, key communications are directed to parents/guardians.

7. Data Retention

We retain personal data only for as long as necessary to provide tuition services and to meet legal, tax, or regulatory requirements. After this, data is securely deleted or anonymised.

8. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion (where applicable)
• Restrict or object to processing (where applicable)
• Withdraw consent (where processing is based on consent)

To exercise your rights, please email: [hima@brighttuition.co.uk]

9. Third-Party Services

We may use trusted third-party services to deliver tuition and manage operations (for example, video conferencing platforms, payment providers, and email services). These providers process data under their own privacy policies and security standards.

10. Contact & Complaints

If you have any questions or concerns about this policy, contact us at: [hima@brighttuition.co.uk]

You also have the right to raise a concern with the UK Information Commissioner’s Office (ICO) via their official website.